Customer Care

Postage & Shipping

Walnutter uses Australia Post for all deliveries. Shipping costs vary depending on your selected products (predominantly based on the weight and size of your parcel). Shipping costs are calculated during the checkout process.

 

The total amount paid during the check-out process will include the shipping price.

When your order is dispatched from our production house we will send you an email with a tracking number.

Orders are normally dispatched the next business day and will typically take 4-6 business days for delivery, depending on location and time of year. If the delivery is urgent, please contact us on 0408 648 291 to arrange a quote for next day delivery.
 

If products appear faulty or damaged, please contact us via phone or email and we will make arrangements accordingly. Please note we cannot accept change of mind returns or exchanges.